If you're struggling to make ends meet, you may be eligible for financial assistance from the South African Social Security Agency (Sassa). One example of support offered is the social relief of distress.
Recently, a message has been circulating saying that Sassa is now providing R1 000 food parcels. The message encouraged people to apply for R1 000 food parcels being offered by the agency.
Sassa is warning beneficiaries about this false social media post circulating online which claims to offer "Sassa food parcels" and tricks people into sharing personal information.
Sassa has clarified:
Please note that the information below is false and does NOT come from SASSA
Don't fall victim to phishing!
This is an example of phishing. Phishing scams try to steal your personal details like bank account numbers and ID numbers.
They often pretend to be from a real organization, like Sassa, to gain your trust.
Here's how Sassa can truly help you
Social Relief of Distress (SRD): This temporary program provides aid for those facing extreme hardship and struggling to meet their families' basic needs.
Who qualifies?
- Individuals waiting for children's grant approval.
- People experiencing a recent family crisis or disaster (e.g., house fire).
- Individuals in urgent need who don't qualify for other grants.
- People temporarily unable to work due to medical issues (less than 6 months).
- Individuals unable to get child maintenance payments.
- Families who lost their primary caregiver due to death or short-term imprisonment (less than 6 months).
What kind of help is available?
- Food parcels
- Food vouchers
- Cash payments (in some provinces)
How long does it last?
Up to 3 months, with a possible 3-month extension.
How to apply:
Visit your nearest Sassa office to apply. Forms are available at Sassa offices, not online.
You will also need to submit the following required documents:
- Valid 13-digit ID (barcoded)
- Children's birth certificates
- Missing documents? You can still apply with:
- Sworn affidavit (including anti-fraud clause)
- Statement from a credible person (e.g., councillor, social worker)
- Proof of ID/birth certificate application from Home Affairs
- Other acceptable documents: temporary ID, baptismal certificate, clinic card, or school report.
Applications are processed right away with your credibility and need needing to be assessed. Incomplete applications receive first-month aid, but complete documents are needed for continued support.
Extensions are possible if your situation persists after 3 months. Applying is free.
South Africans are urged to never share personal information online unless you're sure it's a legitimate Sassa website.
