R370 Sassa Grant Appeals Now Open For February 2025

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The SRD grant, valued at R370, remains a crucial lifeline for millions of South Africans. Sassa’s appeals process ensures that applicants have an opportunity to contest rejections and receive fair consideration and are now open for February 2025.


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The South African Social Security Agency (Sassa) has launched the appeal process for individuals whose applications for the Social Relief of Distress (SRD) grant were rejected in February 2025. This process provides a second chance for applicants who believe their rejection was unjust.

Applicants can appeal for several reasons, such as incorrect information on their application, changes in personal circumstances, or other valid grounds. To ensure success, appeals must include supporting documentation, such as proof of income, identity documents, or any other relevant evidence to substantiate the claim.

How to Appeal Your SRD Grant Rejection

Appeals are submitted online via the official Sassa appeals website. The steps are as follows:

  1. Visit the ITSAA appeals website.
  2. Enter your South African ID number.
  3. Provide the cell phone number used during your application.
  4. Click “Send Pin” and wait for a verification SMS.
  5. Enter the pin received and click “Submit.”
  6. Select the month you are appealing for (e.g., September 2024).
  7. Choose the reason for your appeal from the available options.
  8. Click “Submit” to finalise the process.

All appeals are reviewed by an Independent Tribunal, ensuring impartial and fair evaluations.

What Happens Next?

If your appeal is successful, you will receive an SMS notification confirming the decision. In cases where no response is received within 90 days, applicants are encouraged to check the status of their appeal online.

Checking Your SRD Grant Appeal Status

To track the status of your appeal, follow these steps:

  1. Visit the Sassa Appeals Website.
  2. Enter your ID number and cell phone number.
  3. Click "Track Appeal" to view the current status.

If your appeal is unsuccessful, further action may be required, including approaching the High Court to review Sassa’s decision.

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The Social Relief of Distress (SRD) grant remains a critical lifeline for millions of unemployed South Africans. With the new year approaching, many beneficiaries have been uncertain about whether they need to reapply for the grant in February 2025.

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