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Call Centre & Contact Centre Training
A productive, professional Call Centre is the heart of any operation and business.
Course offered by: The Mindspa Institute
Course Overview
Course offered by: Palomino Training Solutions
Success in business requires confidence! And when you are doing business in your second language, it is often easy to sound uncertain and this has the opposite effect of inspiring confidence...it often leads to people seriously doubting your ability.
Course offered by: Alusani Skills and Training Network®
CONTENT
Course offered by: VETTA Communication Pty Ltd
OBJECTIVES
Course offered by: VETTA Communication Pty Ltd
About the programme: Competency Based Modular Training is a training system for apprentices who are interested in learning a trade. This method of training focuses strongly on the practical application of the trade requirements.
Course offered by: False Bay FET College
NQF Level 4
Course offered by: Primeserv HR Solutions
NQF Level 3 COmmences Every 2nd week
Course offered by: Primeserv HR Solutions
Course Category: Labour Law Time: 9:00AM Duration: 1 Day WHO SHOULD ATTEND
Course offered by: KZN Business Training Centre
Learner Support Workshops
Course offered by: Institute of People Development
Against unit standard - 264398: Evaluate and plan the role of self as a leader in a function Credits: 5, NQF Level 6
Course offered by: Situational HR Trainers
Course offered by: College of Production Technology
Skills Development Facilitator Unit Standards: 15217, 15218, 15221, 15227, 15228 AND 15232 NQF Level: 4, 5 & 6 Credits: 34
Course offered by: Academy Training Group
IMDG Maritime Dangerous Goods REFRESHER COURSE – Aimed at those who have already completed the above course, it is recommended that this this refresher course be completed every three years.
Course offered by: School of Shipping
Emotional Intelligence – what is it and why does it matter?
Course offered by: The Mindspa Institute
Course Overview Imagine increasing productivity, reducing waste and improving customer satisfaction by developing a process for effectively solving problems.
Course offered by: Palomino Training Solutions
Objective: Create some linguistic creativity and a good laugh. Resource: See below Players: Small to large groups Everything which you fill in MUST start with the same letter as your name. · What is your name?
Course offered by: Institute of People Development
CONTENT
Course offered by: VETTA Communication Pty Ltd
OBJECTIVES
Course offered by: VETTA Communication Pty Ltd
Programme Offerings: Automotive Body Repair NQF Level 2 Furniture Making: Wood Level 2 and Level 3 Automotive Repair and Maintenance Level 2 and Level 4 Yacht and Boat Building Level 2 and Level 3 Yacht and Boat Building Level 4 Spray painting Level 2
Course offered by: False Bay FET College
NQF Level 5
Course offered by: Primeserv HR Solutions
NQF Level 3 Commences Every 2nd Week
Course offered by: Primeserv HR Solutions
his part-time course takes place on Saturday mornings from 09h00 till 12h30 and runs for six weeks. It is aimed at South Africans who speak English as their second or third language and covers both general and business English.
Course offered by: Language Lab
145 credits
Course offered by: Institute of People Development
Against unit standard - 117870: Conduct targeted traiing and development using given methodologies. Credits: 10, NQF Level 4
Course offered by: Situational HR Trainers
Course offered by: College of Production Technology
Skills Development Facilitator Unit Standards: 15217, 15218, 15221, 15227, 15228 AND 15232 NQF Level: 4, 5 & 6 Credits: 34
Course offered by: Academy Training Group
Assertiveness is one of the key qualities to communicate effectively; it will assist you in being able to say 'No' when needed, build on confidence, decision making and relationships.
Course offered by: Keybase Computer Training - Benoni CC
Time & Stress Management
Course offered by: The Mindspa Institute
Course Overview Fact: 7 out of 10 customers who switch to a competitor do so because of poor service.
Course offered by: Palomino Training Solutions
There are many processes and procedures that you need to follow in order to effectively procure goods and services from external service providers. So, think of this 2-day training course as your essential guide to all Bid Adjudication, Evaluation and Awarding processes.
Course offered by: Alusani Skills and Training Network®
OBJECTIVES
Course offered by: VETTA Communication Pty Ltd
OBJECTIVES
Course offered by: VETTA Communication Pty Ltd
About the programme: Hands-on training courses that cover the main aspects of catering giving you the confidence and aptitude to operate within intimate and industrial scale kitchens
Course offered by: False Bay FET College
Delegates will gain a good understanding of what can be achieved with databases within a business environment during this introductory two day course. You will work on an existing database, before planning and creating one of your own.
Course offered by: Options in Training
NQF Level 3 Commences every 2nd week
Course offered by: Primeserv HR Solutions
This course includes, among other things:
Course offered by: Language Lab
This programme is aimed at participants who already have a baseline competence in ETD practice. Minimum of two years work experience as a trainer is therefore required.
Course offered by: Institute of People Development
Against unit standard - 12140: Recruit and select candidates to fill defined positions. Credits: 9, NQF Level 5
Course offered by: Situational HR Trainers
Course offered by: College of Production Technology
Registered assessors are licensed to practise as assessors for specified unit standards and/or qualifications, according to the conditions prescribed for those unit standards and qualifications by the relevant quality assurance body.
Course offered by: Academy Training Group
This course has been tailored for experienced project and portfolio managers. It will build your project management knowledge to new levels, and prepare you to build your organisation's project management maturity.
Course offered by: Classic Seminars
Sharpen Your Skills
Course offered by: The Mindspa Institute
Course Overview Fact: Time is money and lots of it gets lost in disorganisation, disruption and chaos.
Course offered by: Palomino Training Solutions
A business that makes nothing but money is a poor business - Henry Ford, founder of the Ford Motor Company.
Course offered by: Institute of People Development
OBJECTIVES
Course offered by: VETTA Communication Pty Ltd
Against unit standard - 11286: Initiate disciplinary action Credits: 8 - NQF Level: 5 This is an extremely helpful, hands on workshop!!
Course offered by: Situational HR Trainers
About the programme: This programme covers aspects of the development of children, layout and planning of creative activities to develop children holistically, planning and implementation of relevant activities"
Course offered by: False Bay FET College
Course Category: Personal Development Time: 9:00AM Duration: Half Day WHO SHOULD ATTEND Zulu speaking people who: are struggling to balance their personal finances; want to be proactive about avoiding debt and building financial security;
Course offered by: KZN Business Training Centre
NQF Level 4
Course offered by: Primeserv HR Solutions

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