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Communication Skills Training
Learning to ask the right questions is an art. In this course you will learn the basics of communication: verbal and non-verbal messages, listening, asking open-ended questions, avoiding assumptions and judgements, sensing atmosphere and helping people feel at ease.
Course offered by: Braune Training (Pty) Ltd
This course is intended to educate staff in the wholesale and retail industry about the factors that impact on the bottom line of a W&R business including how their role in the business, in their job also has an impact on the bottom line and financial profitability of the business.
Course offered by: Braune Training (Pty) Ltd
Course offered by: Ekurhuleni Artisans Skills Training Centre
This course has been designed for the individual in the retail environment who is responsible for managing stock holding procedures and replenishing stock levels in their business.
Course offered by: Braune Training (Pty) Ltd
Communication is vital to business success as people produce their best work when they communicate confidently and assertively with their customers, colleagues, superiors and staff.
Course offered by: CBM Training
This generic assessor training is for those who assess people for their achievement of learning outcomes in terms of defined standards, including national curriculum statements, unit standards, exit level outcomes and qualifications.
Course offered by: Annacol Training Consultants
Course offered by: Ekurhuleni Artisans Skills Training Centre
In order to deal with the public or manage other people effectively, it is important to develop self-awareness and empathy. This course covers self esteem, attitude, responsibility, choices and consequences related to leadership.
Course offered by: Braune Training (Pty) Ltd
This one day course will provide learners with the skills and knowledge to count stock and contribute to the financial health of the business.
Course offered by: Braune Training (Pty) Ltd
Course offered by: Ekurhuleni Artisans Skills Training Centre
This learning programme will provide store staff members responsible for marking merchandise and maintaining displays with the correct techniques and knowledge to perform this function effectively. (U/S 114906)
Course offered by: Braune Training (Pty) Ltd
Emotional intelligence (EQ) in a manager is the ability to manage your own emotions, and recognise the emotional needs of your team and manage them accordingly.
Course offered by: CBM Training
ANNACOL TRAINING CONSULTANTS CC Skills Development Facilitator (SDF) Course
Course offered by: Annacol Training Consultants
Course offered by: Ekurhuleni Artisans Skills Training Centre
Many problems in the workplace stem from inadequate customer service training, poor communication and uncertainty about how to approach management with concerns.
Course offered by: Braune Training (Pty) Ltd
This skills programme enables learners to provide service to their customers and stakeholders and handle queries and complaints in a excellent manner The programme is accredited with the W&RSETA and is aligned to two unit standards 114903 and 114911
Course offered by: Braune Training (Pty) Ltd
Course offered by: Ekurhuleni Artisans Skills Training Centre
Staff members experiencing this course will learn how to implement promotional instructions in an effective manner and in line with their company policies. U/S 114904 NQF 2.
Course offered by: Braune Training (Pty) Ltd
Project management methodologies and skills are fast becoming one of the most important business knowledge sets and are essential for achieving project success for a wide range of people.
Course offered by: CBM Training
PERSONALITY PROFILING FOR EFFECTIVE COMMUNICATION, DEVELOPMENT, APPRAISALS...
Course offered by: CorporateWise
Course offered by: Ekurhuleni Artisans Skills Training Centre
Good communication requires more than a grasp of language and form; it requires self knowledge and a willingness to understand and work with other people. We will cover topics such as self esteem, attitude, responsibility and service.
Course offered by: Braune Training (Pty) Ltd
This course is suitable for supervisors, lower and middle management levels. It is particularly relevant for employees needing to communicate to clients and colleagues in writing.
Course offered by: CorporateWise
Course offered by: Ekurhuleni Artisans Skills Training Centre
This learning programme will provide staff members who are responsible for despatching stock from either a retail store or a distribution warehouse and administer deliveries. Related unit standards include 117891, 114892 and 114897.
Course offered by: Braune Training (Pty) Ltd
With increasing competition and a market that encourages organisations to supply only the best product / services at the lowest prices, purchasers can now afford to be picky.
Course offered by: CBM Training
In this workshop we look at different types of conflict and conflict provoking behaviour as well as our own conflict and communication styles. Once we have understood the causes of conflict and provided the conflict is in it's early stages, we can then mediate.
Course offered by: CorporateWise
Course offered by: Ekurhuleni Artisans Skills Training Centre
This course focuses on grammar and punctuation and ways to improve your written communication. The material includes writing styles, guidelines for achieving a professional tone, e-mail etiquette and useful pointers for keeping your writing clear and simple.
Course offered by: Braune Training (Pty) Ltd
Times are tough out there and companies aren't looking for mere managers but for leaders who take risks, who have the ability to innovate and who can engage and drive performance in their people.
Course offered by: Alusani Skills and Training Network®
Course offered by: Ekurhuleni Artisans Skills Training Centre
This one day course is specifically designed for stock clerks or individuals who are responsible for receiving stock in a DC or Retail Store. Related unit standards include 117901 and/or 114896.
Course offered by: Braune Training (Pty) Ltd
This comprehensive cutting edge management programme will cover the key management, financial and business success areas that managers in South Africa need to know. The programme will deliver several proven management skills and techniques to help you become the complete all-round manager.
Course offered by: CBM Training
This workshop is designed to assist those who do not have a background in HR but need to perform an HR function in the workplace. This is not a credit bearing course but it will equip you with a basic understanding of Human Resources and Labour Relations. The following will be covered:
Course offered by: CorporateWise
Women use many skills and a lot of wisdom, experience, and courage in their roles as mothers, caregivers, community workers, leaders, and paid employees.
Course offered by: NDJ Consultants
Course offered by: Ekurhuleni Artisans Skills Training Centre
Pastel Payroll (1 and 2 of Module 5)
Course offered by: Academy Training Group
It is no longer a competitive advantage for you to just have great customer service.
Course offered by: CBM Training
OBJECTIVES
Course offered by: VETTA Communication Pty Ltd
The purpose of this programme is to equip the learners with the ability to plan, implement and maintain a OHS Management System for Low-Risk Environments. Draft Policies, Procedures, Inspection Sheets and Incident Reports will be provided.
Course offered by: NDJ Consultants
About the programme:
Course offered by: False Bay FET College
Reporting and decision making can be made so much easier with the ability to develop financial or analytical models in Excel with ease. There are many functions available in Excel that are not well known that can make all the difference.
Course offered by: AstroTech
Course offered by: Ekurhuleni Artisans Skills Training Centre
Course offered by: Primeserv HR Solutions
An Executive-level Secretary is expected to fulfil multiple responsibilities, including the administration surrounding meetings.
Course offered by: CBM Training
OBJECTIVES
Course offered by: VETTA Communication Pty Ltd
Contact Centre Training: NQF Level 5 - this is a multi-facetted development programme aimed at those working in contact or call centres. The course contains a number of Unit Standards which cover the basic development need of contact/call centres employees.
Course offered by: VeryCoolIdeas
About the programme: Being a Management Assistant presents one with a wide range of career opportunities. It involves providing assistance and support to senior staff members. You will be equipped to play a valuable part in the efficient management of any office environment
Course offered by: False Bay FET College
Course Overview Fact: Report writing forms a large part of a person’s impression of the writer as well as the organisation. Poor report writing can lead to the downfall of a company.
Course offered by: Palomino Training Solutions
Course offered by: Ekurhuleni Artisans Skills Training Centre

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