Emotional Intelligence – 3 DAYS

COURSE OUTCOMES: Upon completing the course, learners should be able to understand • Communication with the media, an overview what to expect • The role of media - The media is not your enemy, make it work for you. • What is your market?

This course is accredited by the Services Seta and material covers unit standards 252034 and 252032 at NQF level 5 worth 16 credits. COURSE CONTENT  Module 1: Orientation

This course is accredited by the Services Seta and material covers unit standard Standards 252035 at NQF level 5 worth 8 credits. COURSE CONTENT: MODULE 1: SELF AWARENESS  Defining self awareness  holistic development model

This course is accredited by the Services Seta and material covers unit standards 110009 at NQF level 4 worth 4 credits. COURSE OUTLINE Being Professional  Professional dress

This course is accredited by the Services Seta and covers unit standard 242810 at NQF L4 worth 6 credits and unit standard 252040 at NQF L5 worth 8 credits 3 Day course COURSE CONTENT:  Session One: Introduction and Course Overview

This course is accredited by the Services Seta and covers unit standards 8555 at NQF level 4 worth 4 credits and 252033 at NQF level 5 worth 8 credits. 3 Days COURSE CONTENT:  Framework for participation

This course is accredited with the Services Seta and covers unit standard 14667 at NQF Level 4 worth 10 credits COURSE OUTLINE: 1. The supervisory context and holistic development  How self-awareness is integral to being a good role-model to your team

This course is accredited by the Services Seta and covers unit standards 10985 at NQF level 6 worth 5 credits & 114274 at NQF level 5 worth 8 credits. 3 Day Course CONTENTS: MODULE 1:

This course is accredited by the Services Seta and covers unit standard 252031at NQF level 5 worth 4 credits. 2 Day course COURSE OUTLINE: o Deepening self awareness o Developing a positive self image o Johari’s window

This course is accredited by the Services Seta and material covers unit standards 252024 at NQF level 5 worth 4 credits and 252022 at NQF level 5 worth 8 credits. Course Content:

The operations function and its management in the context of the organisation as a whole How operations performance can affect the success of the organisation The principles, techniques and uses of work study A basic understanding of lean synchronisation

This course is accredited by the Services Seta and covers unit standards 120372 and 120379 at NQF level 4 worth 13 credits. Course Outcomes: •Apply the principles and theories of project management •Apply a range of project management tools and techniques

Accredited by FASSETTA Installation; Creating a New Company; Setup; Edit General Ledger, suppliers, inventory, customers; Take on Balances; Supplier processeing; Customer processing; Cash book processing; Monthly processing. Manuals and Online Pastel Intermediate exam included.

NQF Level 4: 120 Credits This qualification is aimed at Learning and Development (L&D) Practitioners entering into the L&D field.

This course is accredited with the Services Seta and covers unit standard 15234 at NQF level 5 worth 4 credits. COURSE OUTLINE: Module 1  Time Management & Self- Management Knowing yourself better

Conduct Outcomes Based Assessment: 115753 This generic assessor unit standard is for those who assess people for their achievement of learning outcomes in terms of specified criteria using pre-designed assessment instruments.

In order to design successful systems, it is critical first to understand a company’s business operations. The success of IT systems in organisations depends upon them fulfilling a business need and this can only be achieved if the business need is identified and understood.

This certificate is aimed at general managers, HR practitioners and ETD practitioners across a variety of workplace environments. The programme is structured around 4 study blocks or modules (1 week each) to support flexibility, access and learner-directed learning.

Dynamic project management training This popular course will teach you a structured approach to managing your projects, from inception to completion, helping you to deliver successful projects. Course contents

You already excel at selling: Now you need to develop a completely different set of skills to inspire, motivate and manage a sales team for maximum productivity and profit.

This diploma is aimed at HR and ETD Practitioners across a variety of workplace environments. The programme is structured around six study blocks or modules (one week each) to support flexibility, access and learner-directed learning.

Master Microsoft Project while learning foundational Project Management principles

Companies are continuously exposed to Risk which if not managed properly can substantially affect both their business and their very existence. However, Risk is something that if managed properly can be substantially reduced.

Anyone assuming the role of an ETD manager needs to be able to do a number of things:

Being an assessor/on-the-job trainer requires many skills. The most important skills are being able to plan for, prepare, deliver and facilitate group training and development sessions and activities.

With the global shift towards project based business, project management has become an essential business skill for all. Gone are the days when project management was reserved only for the professional project manager for large and complex projects.

This programme is aimed at participants who already have a baseline competence in ETD practice. Minimum of two years work experience as an educator or trainer is therefore required.

Businesses today are expected to deliver on time and to world class standards. It is therefore vital for project managers to have a good grasp of how to manage a project and how to lead a team of diverse individuals.

Social media marketing is becoming a phenomenon that can no longer be ignored and needs to form part of any corporate marketing strategy.

A practical and hands-on seminar keeping you up to date with the ever changing skills development landscape and providing the opportunity to network with like-minded professionals.

COURSE CONTENT SELF AWARENESS Barriers to good communication. Attitude to self/others Body Language INTERPERSONAL SKILLS Transactional analysis Initial perceptions

Good leadership ability coupled with solid management skills can have a significant impact on your workplace effectiveness and consequent career progression. Without these core competencies under control, the workplace can be an extremely harsh environment.

This programme is aimed at participants who already have a baseline competence in HRd, generic management and ETD practice. Minimum of two years work experience as a supervisor, manager, human resource practitioner or trainer is therefore required.

Many 'experienced' supervisors have difficulty motivating and leading their people to achieve greater results. They lack either the knowledge or the skills to lead teams and this often results in a demotivated and directionless team. COURSE OBJECTIVE

Being a manager requires a whole new set of skills that can be very daunting to the recently appointed manager. Suddenly you are required to perform a completely new and different role as well as to take responsibility for the performance of others.

This programme is aimed at participants who already have a baseline competence in ETD practice. Minimum of two years work experience as an HRD practitioner or trainer is therefore required.

Many people fear the prospect of making a presentation in front of a group. However, being able to persuade others by means of a presentation is one of the skills business people need to develop.

Labour legislation in South Africa is one of the biggest challenges facing managers and business people in South Africa. There is a maze of legislation governing correct practices and the legislation changes on an ongoing basis.

The role of ETD Coordination & Administration Anyone assuming the role of a training coordinator and learner administrator needs to be able to perform a number of tasks.

To negotiate successfully, the initial planning and research work has to be excellent. After this has been completed, a simple, effective process must be followed in order to achieve set objectives and goals.

It has been said that a manager is only as effective as his/her PA allows him/her to be. While perhaps a little extreme, the value of an excellent administrative assistant goes unquestioned.

Course covers unit standards 12153 and 110023 at NQF level 4 worth 11 credits COURSE OUTLINE:  Report writing skills  The functions of communication  Barriers to effective communication

Unit standard 115759- Level 6 2 day intervention To be a moderator of assessment you must first be trained as an assessor. To register as an assessor you need to be certified as competent against the unit standard Moderate Outcomes-based Assessment

Accountancy & Finance is the language of business and those who do not understand it are significantly disadvantaged. In reality business finance has a few key concepts wrapped up in technical jargon which, without too much effort, the basics can be mastered.

This course is accredited by the Services Seta and covers unit standards 8555 at NQF level 4 worth 4 credits. 3 Days Course Course Contents;  Framework for participation  Your experience of HIV/AIDS

Unit Standard 13952 / Level 4 / 8 credits 2 days Over the years labour legislation has developed extensively to a point where both the employee and employee enjoy extensive protection.

It has become increasingly apparent that people with high levels of Emotional Intelligence (EQ) are more successful in business and in their professional lives than those who just have high levels of "traditional intelligence".