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Customer Service and Frontline
Aim: This workbook is designed as an introduction to the business world. It is suitable for upliftment candidates such as housekeeping staff being groomed for reception, or even interns straight from matric who need to see the bigger business picture.
Course offered by: Staff Training
Have you ever thought about writing for magazines? Turn your dreams into bylines and help yourself to a bright future as a magazine writer. It's fun, it's easy, and a great source of extra income. If you're a determined new writer, or if you haven't written for magazines in years, this class will
Course offered by: savschool
Course offered by: KZN Business Training Centre
Labour Law Management Consulting also custom build courses to suit the client’s specific needs.
Course offered by: Labour Law Management Consulting
UCT Law@work is pleased to present a half-day seminar on software law. The course will cover the essentials of intellectual property law as it applies to software and will then explore the practicalities of common agreements dealing with software.
Course offered by: UCT Law@Work Professional Development Project
Law@work, UCT Faculty of Law, is pleased to present a two-day course on basic adjudication and trial advocacy skills.
Course offered by: UCT Law@Work Professional Development Project
Learners apply knowledge of self and team to enhance team performance, use communication skills to resolve conflict and reflect on their own strengths and weaknesses. Non-aligned
Course offered by: Growth-Link Integrated Solutions
Day 1: Etiquette and Professionalism Day 2: Improving your Public Image
Course offered by: NDJ Consultants
This skills programe consist of two unit standards, 117865, 5 credits and 117874, 6 credits, contributing towards achieving ODETDP NQF 5 qualification.
Course offered by: NS Zonke Management Consultants
This learning programme will provide staff members who are responsible for despatching stock from either a retail store or a distribution warehouse and administer deliveries. Related unit standards include 117891, 114892 and 114897.
Course offered by: Braune Training (Pty) Ltd
This module investigates the democratic location of powers and functions in the education system and focuses on the issue of public school governance.
Course offered by: Continuing Education at University of Pretoria
The purpose of this programme is to raise basic awareness of risk management concepts and mechanisms, to enable learners to identify and manage risks in their own units and to strengthen project management through adequate forward planning of potential risks.
Course offered by: NDJ Consultants
There are currently no stats available on anger and conflict management in South Africa but if there were, I am sure they would be mind-blowing! But consider these stats: There is an average of 1.7 million violent incidences in the workplace in the USA every year.
Course offered by: Alusani Skills and Training Network®
Perfomance Management
Course offered by: CTU Training Solutions
Aim: To motivate and empower the learner to communicate clearly and concisely.
Course offered by: Staff Training
This entry level qualification is designed to provide students with the basic introductory knowledge of principles, concepts and techniques which are required to become competent in the role of a junior manager in the occupation of Operations Manager.
Course offered by: Production Management Institute of SA
COURSE OVERVIEW In order to succeed in the business world, managers are increasingly coming under pressure to have a more holistic understanding of business as a whole.
Course offered by: AstroTech
Master Microsoft Project while learning foundational Project Management principles
Course offered by: Classic Seminars
The Public Sector Accounting Qualifications are customised qualifications, offering accounting officials formal qualifications that ensure immediate demonstration of the acquired skills through their practical and competence-based assessment structures.
Course offered by: Credo Business College
Self-awareness, interpersonal skills and compassion are the foundations of the counselling relationship. Whether you wish to study counselling to improve your personal skills and your relationships, or enhance your career opportunities, INTEC College has the course for you.
Course offered by: INTEC
This is the ideal course for client facing staff that needs to acquire reception, switchboard and customer care skills. Module 1: Reception The Importance of the Receptionist Qualities of an Efficient Receptionist Dealing with People
Course offered by: Academy Training Group
A productive, professional Call Centre is the heart of any operation and business.
Course offered by: The Mindspa Institute
DEVELOPING EFFECTIVE & COMPLIANT BID SPECIFICATIONS
Course offered by: Commerce Edge South Africa Pty Ltd
This Workshop is aligned with the following accredited unit standard: • 242815 - Apply the organisation's code of conduct in a work environment.
Course offered by: Africa Competency Development Pty Ltd
Introduction to Microsoft Word 2016 One of the most basic skills needed in any job is writing reports and letters using Microsoft Word 2016 (now available through Office 365). In this course, you'll gain the foundational skills you need to make the most of this powerful program. Through hands-on
Course offered by: savschool
Networking with Windows Server 2016 70-741
Course offered by: CTU Training Solutions
Obtain basic computer skills training via distance learning with Oxbridge Academy: Short Learning Programmes: - Oxbridge Academy Skills Certificate: Computer Studies
Course offered by: Oxbridge Academy
Through the Assessment Practices and Computer Based Assessment short course you will become acquainted with the terminology and the principles and purposes of good assessment practices.
Course offered by: Continuing Education at University of Pretoria
Get the low-down on how to prepare rock-solid MS PowerPoint presentations that you or someone else will deliver.
Course offered by: CBM Training
Successful salespeople are masters of influence, persuasion and problem solving skills. They view themselves as professionals and experts rather than ‘order takers’ and have developed the right attitudes and selling skills.
Course offered by: Synergistic Outcomes cc
Course offered by: Siyanqoba Seminars
Accredited and Aligned to SAQA’s Unit Standard ID 13934, NQF Level 3, Credits 4 The Minute Taking for Meetings workshop has been developed to prepare office professionals with the skills they need to be effective in running meetings and keeping accurate minutes. References
Course offered by: Kwelanga Training
WHO SHOULD ATTEND? This two-day generic course is suitable for all organisational staff in all economic sectors who would like to improve their conflict management skills. Conflict is part of our work and personal life.
Course offered by: DEAL Training Consultants cc
Course offered by: KZN Business Training Centre
This course is accredited by the Services Seta and covers unit standards 114226 at NQF level 5 worth 8 credits. 3 Day course Course Content MODULE 1: Conflict Management  What is Conflict
Course offered by: Imsimbi training
A Small Business Financial Manager is able to manage the finances of a small or medium-sized business, using basic skills in accounting, reporting, and finance & costing.
Course offered by: Academy Training Group
One Note can be used to store and organise everything important in your life as notes. Include everything from simple to-do lists, text, tables, bullets & numbers, calculations, drawings, free hand writing, screen clippings, video and audio.
Course offered by: Options in Training
The Curriculum Differentiation in Special Classes and Multilevel Teachingcourse teaches about differentiation in various subjects of the curriculum inaccordance with the special support needs of learners with mild to moderate
Course offered by: Continuing Education at University of Pretoria
The purpose of this programme is to equip the learners with the necessary knowledge, skills and attitudes to support event co-ordination through all phases, namely research, plan, design, co-ordinate and evaluate.
Course offered by: Khulisane Academy
Welcome to Introduction to Personal Computers Using Microsoft® Windows® 10. Whether you’re new to computers or have used them in the past, this class will help you become more comfortable using a personal computer (PC) and, more specifically, the Windows 10 interface.
Course offered by: IT Certification Academy Pty Ltd
Learners who complete this workshop will be able to demonstrate an accurate understanding of supervision fundamentals as well as the application thereof as a supervisor. They will be able to apply specific skills in the areas of - Safety  - Self-Management - Delegation
Course offered by: Maccauvlei
Is your EE plan compliant. EE targets. The Employment Equity act and new amendments. How to implement EE in your organisation. Eliminate unfair discrimination in the workplace. How to avoid being fined for non compliance in Employment Equity.
Course offered by: Bconsult
The Experience Economy is a new economic era in which all organizations take to orchestrate memorable events to create beyond customer experiences for their customers. This plays a crucial role in surviving and achieving a competitive advantage within industry.
Course offered by: VETTA Communication Pty Ltd
Being a manager requires a whole new set of skills that can be very daunting to the recently appointed manager. Suddenly you are required to perform a completely new and different role as well as to take responsibility for the performance of others.
Course offered by: AstroTech
Raising the Standards is hosting a 4-day SETA accredited course on “Developing an Attitude of Professionalism” from 18 to 21 September 2018 in Pretoria and here is why we think you may be interested. Three benefits of training your employees in Professionalism:
Course offered by: Raising the Standards
We all have them. Customers who are livid, who seem unreasonable and who demand satisfaction immediately. If you’re at the sharp end of this particular stick, you have been handed a significant responsibility.
Course offered by: CBM Training
Unit Standard: 114226 NQF Level NQF 5 Credits: 8 Course Category: Management & Leadership 3 Day Course 9am - 4pm Daily
Course offered by: KZN Business Training Centre
This Leadership and Change Management training programme - which we run publicly and in-house throughout South Africa - is designed for managers and management teams, to lay the foundation for building a high performance organisation and high performance teams.
Course offered by: POP Training and Consulting
Course offered by: College of Production Technology
Purpose and Rationale
Course offered by: Production Management Institute of SA

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