Credit Skills Training

One of the most, if not the most, important activities in your company is credit management. Credit management is the process to ensure that customers will pay for the products delivered or the services rendered. Credit management is of vital importance to your cash flow: you can be profitable, but if you lack the cash to continue your business, you will either be bankrupt or taken-over by someone who knows how to deal with cash. Credit skills training provides skills for effective credit management which is essential to the development of the economy.

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Credit Skills Training Courses South Africa
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Articles on Credit in South Africa

what is debt?

The best way to avoid never-ending pressure from creditors to repay overdue bills is to not let the bills become overdue in the first place.

Effective credit management is essential to the development of the economy, which means sales professionals and credit practitioners must be able to assess and guide credit users wisely. This skill is especially needed in South Africa where many consumers are first time credit users.

Why is it that only 12.5% of mortgage loans applications are successful? Have Mortgage Financiers taken a conservative approach in their lending? Bebura Matanda looks into aspects of consumer credit and mortgage lending in South Africa.


The National Credit Regulator (NCR) has released new codes of conduct for credit providers in an effort to help indebted South Africans and address bottlenecks in the debt review process. Draft Accreditation Standards for system vendors have been developed to be finalised before the end of 2010, with the first accreditation audits of these systems taking place in January 2011. A Debt Review Advisory Committee (DRAC) has also been established - with members drawn from the industry.

The National Credit Regulator released its fifth "Consumer Credit Report’, which is based on data submitted to it by registered credit providers. This fifth edition covers credit market information from December 2008 up to December 2009.

According to data from Statistics South Africa, employment contracted by 1.3% or 171 000 jobs between the fourth quarter of 2009 and the first quarter of 2010. The year on year picture, shows that 833 000 jobs have been lost over the past year.

The National Credit Regulator (NCR), as part of promoting public awareness and as part of celebrating World Consumer Rights Month, embarked on a series of activities including road shows, radio programmes, exhibitions and workshops in conjunction with other stakeholders.


Compuscan Academy is a skills development and training provider who delivers accredited training services to the corporate industry of South Africa. Our wide variety of workshops and skills programmes can also be customised to meet your business needs.

The number of consumers in good credit standing for the quarter ended June 2009 decreased compared to the quarter ended March 2009, according to the National Credit Regulator (NCR). "The percentage of consumers in good standing was 55.9 percent, a decrease of 1.7 percent when compared with the quarter ended March 2009 and a decrease of 4.5 percent when compared with the quarter ended June 2008,' said the NCR.

Local research by debt counsellors shows that when evaluating more than 20 000 client files, men were far more likely to go for debt counselling than women. Among those women, Asian women emerged as the least likely to ask for help.


Debt counselling can be a daunting experience, but a professional counsellor can give you guidance and provide you with the knowledge and courage to take the initiative in solving your money crisis.

The National Debt Mediation Association is non-profit association designed to deliver free, confidential advice and resources to consumers worried about debt. Its mandate is to: "help and relieve over-indebtedness one person at a time'.


"Using credit wisely means being smart and budgeting for the things you really need - not simply buying everything you want right now," says Peter Setou. June and July will see the NCR putting extra emphasis on educating young people on the National Credit Act and the dangers of escalating debt.

Tito Mboweni announced a 100 basis point cut in the interest rate following a two-day Monetary Policy Committee meeting. The cut is the fourth in a row, and for the first time in seventeen years, South Africa is now in recession.


Consumer watchdog, the National Credit Regulator (NCR) as part of the Consumer Protection Forum which comprises of the Department of Trade and Industry (DTI), nine Provincial Consumer Affairs Directorates, Financial Services Board (FSB), the Council for Medical Aid Schemes, Independent Communications Authority of South Africa (ICASA) and other regulators, has embarked on a campaign to educate consumers about their rights, where to get recourse and what steps to take in order to enforce these rights as part of celebrating consumer rights month during March.


The National Credit Regulator (NCR) launched an application early last year in the Pretoria High Court for a declaratory order on the interpretation of debt review provisions in the National Credit Act. This application is going to be heard on the 2nd - 5th March 2009.


The report thus reflects consumer credit, as well as agreements with juristic persons with a turn-over or net assets of less than R1 million. It excludes all other juristic persons.

Consumer watchdog, the National Credit Regulator (NCR), has taken on a credit provider that flouted provisions of the National Credit Act (NCA) and won.

The NCR published its quarterly report on credit bureau statistics. This is based on reports submitted to the NCR by registered credit bureaus, in terms of the National Credit Act.
Of the 17.53 million credit-active consumers as at the third quarter of 2008, 59.5% had good credit records.

Given the grim market conditions characterized by galloping
inflation and steep interest rates, consumers would do well to wise up
when borrowing money.

Hard-pressed consumers will no longer have to carry any costs of payment distribution following an agreement between the National Credit Regulator (NCR) and Credit Providers regarding the cost of distribution of payments to credit providers.

Effective information sharing is crucial in efforts to ensure access to finance for South Africa?s Small, Micro and Medium Enterprises (SMME), a research report commissioned by the National Credit Regulator (NCR) has found.

The NCR?s Credit Bureau Monitor reported 17.17 million credit active consumers for the quarter ending June 2008. The Credit Bureau Monitor contains consolidated credit bureau statistics.

Currently there are 294 debt counselors registered in South Africa, having to cater for over 22 000 individuals who have already sought the help of these debt counselors. This shortage could mean debt counselors will be stretched to their limits to help any added consumers

With the onset of the National Credit Act (NCA) many credit providers find themselves in a situation where compliance issues have a noticeable impact on the processes and procedures followed by the institution in terms of granting credit in line with the requirements of the Act.

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