Diversity and Change Management

Workplace diversity not only refers to the differences between employees, but also to the acceptance and celebration of these differences at work. Diversity training is an essential part of building awareness and a cohesive work environment. It has been clearly shown that well-managed, diverse teams outperform homogeneous teams, as they tend to be more creative and effective at problem-solving. Diversity and Change Management Training gives you the skills and knowledge about work in dynamic organisations in a global environment characterised by diversity, strategic complexity, and constant change.

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Articles on Diversity and Change Management

diversity in the workplace

“The practice of addressing and supporting multiple lifestyles and personal characteristics within a defined group. Management activities includes educating the group and providing support for the acceptance of and respect for various racial, cultural, societal, geographic, economic and political backgrounds.”

Understanding your fellow man and colleague can go a long way to manage conflict in organisations and managing diversity within the work environment.

Traditional patriarchal structures must give way to more diverse approaches that
blend masculine and feminine values if we want to solve the new generation of
economic, social and environmental crises in the world.

You may be wondering: What is cultural diversity? Cultural diversity is about
how two or more people communicate. It is also about the way in which
people communicate, based on their culture differences.

Diversity training aims to increase participants' cultural awareness, and leads to better
teamwork. However diversity training comes with its own set of challenges. Dr. Maura
Cullen, discusses five keys to making diversity training more effective.

In order to succeed in today?s business world it is imperative that you are able to embrace the uniqueness of everybody; regardless of who they are and where they come from. If you are able to manage cultural diversity in a creativite way your company is more likely to succeed.

Do you know how to maximize your resources? As global competitiveness intensifies, organizations are recognizing human capital as their greatest asset, and diversity as their greatest strength. Diversity training is one way to capitalize on this advantage but beware the danger areas.

KLM Empowered
Remodelling of our education system and the process of skills transfer in view of incorporating the theory of multi-intelligences and accelerated learning processes is fundamental in developing the youth and workforce for the challenges of the future. KLM Empowered's Lyn Mansour explains.

According to current research, companies want to change but it is the concept of change itself that inhibits transformation from occurring in the company. It is important to shift a mindset from that of a negative concept to one of powerful positivity, only then will the individual as well as the company, be able to integrate positive, exciting and evolved change.

In the struggle to find balance between managing a professional career and personal life, many people continue to do things in the same way and expect the results to change. However the awareness of a need to change and a strong desire to make a change greatly influences actual change. So says, Kim Kemp, CEO of Pure Innovation.


Change management is a combination of science and art - in the practice of change management, the "what' is often a science, but much of the "how' will always remain an art, as much a function of who you are than of what you know.


Van Wyk, CEO of major national executive skills training organisation, AstroTech said that in 2001 international and local anxieties fuelled poor business confidence, "the attack on the Twin Towers and Pentagon in the USA on September 11 saw markets globally see-saw. South Africa was experiencing a new direction under President Thabo Mbeki and strike activity was rising".

Thomas Barta, a principal in McKinsey’s Cologne office, Markus Kleiner, a consultant in their Frankfurt office, and Tilo Neumann, a consultant in Berlin, published a report published in 2012 that many South African organisations can learn from.

In South Africa, the last few months have been volatile from both an economic and political perspective.