reasonable instruction

What is insubordination, and what does it mean "to obey a reasonable instruction"? This week Ivan Israelstam explains what happened in a case where refusal to obey a reasonable instruction - was the correct response, and the dismissal was unfair.

When may an employee reasonably refuse an instruction? When will a refusal to carry out an instruction be insubordination? Important questions for an employer to be clear about - to avoid launching into disciplinary action that will be unfair.

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