This accredited qualification is ideal for junior to middle facilities management staff who want to gain a solid foundation in leadership, management and customer service management principles and concepts. The programme consists of seven contact modules offered in a facilitated classroom environment that include formative and summative assessments that are submitted for each module via our Afroteq online training portal. Regular contact sessions with the facilitators ensure that a steady momentum is maintained to support and motivate the delegate to full completion.
Upon completion of all modules and subject to the submission of all formative and summative assessments, Services SETA, the assuring body, will register the delegate’s results on the National Learners’ Records Database, these results remain a lifelong achievement for all delegates to further their careers.
Endorsements: SSETA, SAFMA