This qualification is for any individual who is, or wishes to be, involved in the Administration function in any organization or business in any sector, or field as well as in non-commercial organisations such as clubs and charitable organisations.
This qualification is intended to enhance the provision of service within the field of Administration within all sectors.
Through building day-to-day administration skills, as well as general operational competencies,this qualification will provide the broad knowledge, skills and values needed in the administration field in all sectors and will facilitate access to, and mobility and progression within, education and training for learners.
The intention is of this qualification is:
To promote the development of knowledge, skills and values that are required for service excellence within the field of administration.
To release the potential of people.
To provide opportunities for people to move up the value chain.