Provide reception and administrative services

PURPOSE OF THE UNIT STANDARD 
This unit standard will enable learners to receive clients and perform basic administrative services in a receptionist environment.

A person credited with this unit standard is able to:
  • Receive and attend to clients.
  • Receive and make telephone calls and record information.
  • Keep and process appointment and client records.
  • Process client payments.
  • Implement till procedures.
  • Receive, record and store stock. 

 

LEARNING ASSUMED TO BE IN PLACE AND RECOGNITION OF PRIOR LEARNING 
It is assumed that a learner will be competent in:
  • Communication at NQF Level 2.
  • Mathematical Literacy at NQF Level 2. 
Contact Details

Contact Person: 

W. Pentz
Course Details

Unit Standard: 

262625

NQF Level: 

Level 3

Credits: 

12

Course Delivery Method: 

Blended Blended

In Class In Class

In House In-House

On Demand On Demand

Course Duration: 

120 hours

Cost: 

R3900.00

Course fee Includes: 

learner manual, uniform, wifi and Certificate of Competence