Managing Diversity - US 252043, Credits 6, Level 5, BBBEE Category E

Course Overview

Diversity in today’s workforce is the norm. Globalisation and the need for a variety of skills leads to diverse workforces across the world.

Learning to manage a diverse work team is one of the critical management skills team leaders must have in order to succeed.

 This course equips team leaders the skills and tools needed to manage a diverse work team while at the same time achieving organisational goals.

Course Objective

To learn how to manage a diverse team in the workplace

Course Content


  • Managing a diverse team
  • Dealing with disagreements
  • Diversity in the workplace
  • Valuing diversity

Individual Learning Outcomes - Aligned to Specific Outcomes

 At the conclusion of this course, learners will be able to:

  • Demonstrate understanding of the reality of diversity and its value in a unit
  • Manage team members taking into account similarities and differences
  • Deal with disagreements and conflicts arising from diversity in a unit
  • Demonstrate knowledge ad understanding of diversity in the workplace

Assessment Criteria and Methdology

  • Participation in class discussions, exercises and role plays
  • Self-assessment which measures individual self-awareness
  • In-class completion of Portfolio of Evidence 
  • Submission of post course workplace written assignment

 ENTRY LEVEL: Strictly Level 4/Grade 12/Matric, Mathematical literacy – NQF Level 4, Computer literacy – NQf Level 4

Course is conducted in English - Grade 12 level.


Contact Details

Contact Person: 

Cheryl Carter
Course Details

Unit Standard: 


NQF Level: 

Level 5



Course Delivery Method: 

In Class In Class

Course Duration: 

3 days


R6 300.00 per person excluding VAT

Course fee Includes: 

All Assessment & Moderation Costs; Course Notes & Manuals; Certification & Issuing of SoR’s; Extensive Written Feedback; Venue Costs - Including Meals