Managing Diversity - US 252043, Credits 6, Level 5, BBBEE Category E

 

Diversity in today’s workforce is the norm. Globalisation and the need for a variety of skills leads to diverse workforces across the world.

Learning to manage a diverse work team is one of the critical management skills team leaders must have in order to succeed.

This course equips team leaders with the skills and tools needed to manage a diverse work team while at the same time achieving organisational goals. 

COURSE OBJECTIVE 

To learn how to manage a diverse team in the workplace 

COURSE CONTENT 

Ä  Diversity in the workplace

Ä  Valuing diversity

  • Managing a diverse team
  • Dealing with disagreements

INDIVIDUAL LEARNING OUTCOMES - ALIGNED TO SPECIFIC OUTCOMES

At the conclusion of this course, learners will be able to:

Ä  Demonstrate knowledge and understanding of diversity in the workplace

  • Demonstrate understanding of the reality of diversity and its value in a unit
  • Manage team members taking into account similarities and differences
  • Deal with disagreements and conflicts arising from diversity in a unit

ASSESSMENT CRITERIA AND METHODOLOGY

  • Self-assessment which measures individual self-awareness
  • Participation in class discussions, exercises and role plays
  • Completion of a Portfolio of Evidence
  • Submission of post course workplace written assignments
Contact Details

Contact Person: 

Cheryl Carter
Course Details

Unit Standard: 

252043

NQF Level: 

Level 5

Credits: 

6

Course Delivery Method: 

E-learning E-learning

Blended Blended

In Class In Class

Presented Presented Courses

In House In-House

Course Duration: 

Three Days

Cost: 

R2 000.00 per day, per person excluding vat

Course fee Includes: 

All Assessment & Moderation Costs; All Course Notes & Manuals; Certification & Issuing of SoR’s; Extensive Written Feedback; Venue Costs - Including Meals

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