Supervisory Skills - L4, BBBEE(F)

Many ‘experienced’ supervisors have difficulty motivating and leading their people to achieve greater results.  They lack either the knowledge or the skills to lead teams and this often results in a demotivated and directionless team.

COURSE OBJECTIVE

To equip supervisors and team leaders with the skills needed to manage and lead their team to achieve results.

COURSE CONTENT 

  • Understanding the difference between managing and leading.
  • The role and responsibilities of the Supervisor.
  • Key Performance Areas.
  • Goal setting and Delegation.
  • What motivates people?
  • Getting commitment.
  • Building the team.
  • Effective communication.

INDIVIDUAL LEARNING OUTCOMES

At the conclusion of this course, learners will be able to:

  • Identify when they should manage and when they should lead
  • Set goals as well as give clear instructions
  • Identify their own KPA’s
  • Understand what motivates people
  • Understand the importance of delegation and giving feedback

ASSESSMENT CRITERIA

Learners are assessed by means of individual and group exercises, participation during group discussions and case studies.

Portfolio of Evidence work and Individual Action Plans commit the learner to self-development and growth. 

TRAINING METHODOLOGY

Training sessions are presented in an informal manner and individuals are encouraged to

participate.  Sharing of individual work experiences and knowledge helps learners understand the complexity of the business and how to deal with different situations.  Case studies, role-plays and management simulations support learning points.  Facilitators guide learners to individual awareness and self-discovery is encouraged and supported.

 

Contact Details

Contact Person: 

Cheryl Carter
Course Details

NQF Level: 

Level 4

Course Delivery Method: 

E-learning E-learning

Blended Blended

In Class In Class

Presented Presented Courses

In House In-House

Course Duration: 

Two days

Cost: 

R2 000.00 per day, per person excluding vat

Course fee Includes: 

All Assessment & Moderation Costs; All Course Notes & Manuals; Certification & Issuing of SoR’s; Extensive Written Feedback; Venue Costs - Including Meals

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