The Advanced Course in the Management of Performance and Discipline provides you with the knowledge and practical skills required to effectively and tactfully deal with poor performance and discipline (or possible dismissals) in the workplace as manager or human resources practitioner. The course will enable you to conduct impartial processes for handling issues or concerns about employees’ performance or conduct. The onus lies on trying to first solve problems of underperformance or misconduct before resorting to formal processes. You will, however, also gain a better understanding of circumstances where formal disciplinary and dismissal processes might sometimes be the only solution.
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