The success of any investigation, whether criminal, civil, disciplinary, audit or compliance related, is directly linked to the amount of information that is obtained. At the end of the day a witness or informant ultimately provides 90% of the information which may or may not be contained in a recorded statement. Unfortunately most organisations do not appreciate this simple fact. This course is structured to enable interviewers to obtain more reliable information from interviewees in an ethical and lawful manner to ensure the eventual admissibility of the information in a court or disciplinary hearing. Delegates are also encouraged to take part in role-plays during the course and they will then be evaluated in an atmosphere conducive to learning. This provides delegates with the opportunity to learn from their mistakes before these mistakes are repeated in real-life.