Customer Service Excellence

The short course in Customer Service Excellence will provide you with a comprehensive understanding of how the roles, attitudes and interactions of customer service consultants ultimately shape your clients’ perception and value assessment of your organisation in presenting a unique product and/or service proposition. The course specifically focuses on identifying and modelling customer service delivery from a best-practice viewpoint while it also looks at how to motivate and maintain the morale of customer service staff and/or teams. The course further looks at methods of inspiring others to always deliver consistently and with high-quality service excellence always top of mind.

Contact Details

Contact Person: 

Enterprises UP
Course Details

Course Delivery Method: 

In Class In Class

Course Duration: 

3 Days

Cost: 

R 10400.00

Course fee Includes: 

Course material and refreshments

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