Customer Service Excellence

Delegates will learn how their roles, attitudes and interactions ultimately shape the client's understanding and value assessment of the organisation. The course focuses on identifying and modelling customer service from a best-practice viewpoint. It will also look at how to motivate and maintain the morale of customer service staff (and teams) while inspiring others to deliver consistently high-quality service excellence.

Contact Details

Contact Person: 

Client Information Centre
Course Details

Course Duration: 

3 days

Cost: 

R 9750.00