The Online Course in Legal Collections is aimed at empowering bank employees as well as other credit providers working in the legal collection environment with knowledge and technical skills related to their everyday activities. The course is designed to supplement a delegate’s existing body of knowledge and allow them to deliberate contentious issues facing the industry. The course is presented as a blended learning solution that takes advantage of technology-enabled learning. This model of learning is ideally suited for the target audience, as it minimises their time out of the office.
The course is also developed to allow delegates to access additional reading material, multimedia, and other online resources to assist in understanding important concepts. Discussion forums allow for ongoing assistance, support, and interaction with peers and the facilitator. Evaluation takes place on an ongoing basis through short questions, assignments and case studies, as well as a written exam. Six contact sessions with a duration of three hours each conducted by the facilitator from UP’s Law Clinic completes the blended learning experience.