This workshop is suitable for Junior Managers and Supervisors as it covers aspects ranging from managing staff to personal mastery and it will teach delegates the skills necessary to lead a team effectively.
The following is covered in the workshop:
Making informed decisions
Understanding assertive communication
Assertiveness vs aggression
Characteristics of communication
The essential elements of managing staff
Understanding the causes of conflict
Dealing with staff conflict
Understanding the causes of stress in the workplace
Dealing with stress
Analysis of the demands on time
Self analysis on time management
Ways to improve time management
Understanding the importance of being a team player
Leading a team
We don't just train - we inspire
Learning shouldn’t be something employees have to do. It should be something they want to do.The primary objective of our training is to ensure that the knowledge acquired is applied successfully, adding real value and making a visible difference to work performance in the business environment. Our workshops are outcomes based and our approach to learning encompasses all learning styles- oral, aural and kinaesthetic, so that all participants can benefit. We incorporate: role play, open discussions, exercises, games, video clips to name a few.
Participants are given real life examples and scenarios to ensure that they will be able to transfer this knowledge back to the workplace.