Contact Centre NQF Level 4 160 Credits

This qualification is ideal for anyone managing or supervising a contact. It will teach the learner how to get the most out of their team to assist the company to reach there service level outcomes as well as call centre targets.

Contact Details

Contact Person: 

Gavin Mahoney
Course Details

Unit Standard: 


NQF Level: 

Level 4



Course Delivery Method: 

Blended Blended

In Class In Class

Presented Presented Courses

In House In-House

On Demand On Demand