Most employees, as part of their job responsibilities, have to present information in a report format. Reports differ from other written communications in that they provide specific research-based information, which results in decision-making or action to be taken. Reports are a form of informing and persuading people, as well as initiating change. In most cases a report is the final step in the process of problem-solving. The most important aspects of report writing are to design a logical structure, to provide clear, focused information, and to use paragraphs and sentences to convey meaning effectively. Report writing is a creative process characterised by accuracy, validity, reasoning and good judgement.
Understanding the different kinds of reports
• Exploring different kinds of reports and the purpose of each report.
• Understanding when reports are used in the business environment.
Planning and preparing for report writing
• Collecting, organising and interpreting data.
• Structuring ideas and information logically, with clear objectives.
• Determining the headings: hierarchy and numbering.
• Choosing the correct model for constructing the body.
• Creating questionnaires.
Writing the report
• Formulating an executive summary.
• Understanding terms of reference.
• Writing the problem statement.
• Compiling an informative introduction.
• Stating your case effectively.
• Writing effective conclusions and recommendations.
Correct, efficient grammar and style
• Using appropriate tone.
• Using effective, creative and correct style.
• Using tenses the most appropriately.
• Applying the principles of academic referencing: the essential elements when using data and how to refer to sources of the data.
Eye-catching layout and attractive presentation
• Creating a reader-friendly, professional and appealing layout.
• Understanding that first impressions count: what is the general impact of your report?
• Using the right wording - the title and subtitle.
Editing and evaluating your own writing
• Proofreading and editing the report.
• Clarifying the content against the purpose.
• Evaluating the relevance and accuracy of information.
ASSESSMENT OF LEARNERS
Learners who attend this training, will receive a “Certificate of Attendance” directly after the training. Additionally, learners can also be enrolled to participate in the assessment process at an additional fee. Assessment entails the completion of a Portfolio of Evidence (PoE) and if being assessed as competent, the learner will be awarded 6 credits on NQF Level 4. In this case, a “Certificate of Competence” will be issued representing the credit values and NQF Level. Entry-level requirements for assessment according to the Unit Standard: Learners should be competent in Communication at NQF Level 3, Mathematical Literacy at NQF Level 3 and Computer Literacy at NQF Level 3.