This five-day course is aimed at providing supervisors with the foundational skills to effectively function in the work environment. This unique course provides the current or prospective supervisor with a combination of managerial and leadership skills designed to incorporate the principles of project management skills for non-project managers and how to apply these skills in managing individuals and leading a team.
During the course of this training, the supervisor will be provided with the skills to plan, organise, lead and control a work unit, as well as allocating work to an individual or members of a work team, according to the defined business plan of a work unit within the organisation.
Project management basics: Knowledge and understanding of basic project management principles and practices
• Understanding the basics of project management and the Project Management Body of Knowledge (PMBOK).
• Understanding the principles of project management:
o Project success factors;
o Stakeholders and role-players;
o The project concept;
o The project scope creep: Inclusions and exclusions.
• Managing the project: Skills, tools and processes.
• Understanding the project life cycle.
• Exploring project structures.
• Understanding project initiation or project “start-up”:
o Scoping the project: Scoping platform and methods of project scoping;
o The project proposal: Defining the vision, objectives, scope and deliverables for the project;
o Identifying project constraints and risks.
Selecting your team
• Selecting a team and understanding Belbin’s team roles and model:
o Task allocation: Picking the right player for the right job and briefing each team member.
• Understanding the stages of team formation - Forming, storming, norming and performing:
o Helping new teams perform effectively quickly;
o Leadership activities at different group formation stages.
• Developing team charters/documents that define the purpose of the team:
o Defining a mission and setting objectives;
o Allocating roles according to the team mission and objectives;
o Establishing what the team can and cannot do: Authority and empowerment;
o Identifying resources and support available to accomplish goals;
o Understanding operations and deciding how the team will operate;
o Negotiating and agreeing on outcomes with team members.
Work unit planning
• Ensuring that the activities performed in the execution phase of the project are properly sequenced, resourced and executed:
o Developing a project plan;
o Understanding steps in project planning.
• Outlining what must be done: Work Breakdown Structures (WBS).
• Understanding team decision-making.
• Mapping resources and developing a resource plan.
• Developing a project organogram.
• Understanding the project schedule as a monitoring tool and methods of scheduling.
• Managing project budgeting.
• Developing a procurement schedule and steps to a procurement plan.
• Using the Project Management Information System (PMIS) as critical tool of monitoring and control.
• Understanding the project administration system.
• Documenting the planning related to the project.
Managing, monitoring and evaluating
• Understanding leadership styles and bases of power.
• Demonstrating an understanding of the different types of management styles.
• Motivating your team.
• Goal setting and achievement.
• Mentoring and coaching.
• Managing conflict.
• Delegating for success.
• Monitoring and controlling.
• Methods of monitoring and evaluation:
o Monitoring time lines;
o Taking corrective action;
o Monitoring team performance;
o The Balanced Scorecard;
o 360-degree feedback evaluation.
• Monitoring budget and expenditure.
• Arranging and managing project meetings.
• Reporting requirements for projects.
• Performing project closure and evaluation.
ASSESSMENT OF LEARNERS
Learners who attend this training, will receive a “Certificate of Attendance” directly after the training. Additionally, learners can also be enrolled to participate in the assessment process at an additional fee. Assessment entails the completion of a Portfolio of Evidence (PoE) and if being assessed as competent, the learner will be awarded 12 credits on NQF Level 4. In this case, a “Certificate of Competence” will be issued representing the credit values and NQF Level. Entry-level requirements for assessment according to the Unit Standard: It is assumed that people starting to learn towards this standard are able to: function on basic industry and business knowledge, communicate at NQF level 3, interpret basic workflow principles, schedule activities and apply basic quality control principles.