In this webinar we will unpack:

• Why change management is an important process for organizations to achieve sustainable trading results
• Identify examples of planned change and reactive change in an organization
• Describe a model for effective change management and its management
• Identify reasons for resistance to change and indicate ways to overcome them
• Identify the risks inherent in any change management programme and indicate ways to manage them
• Identify and apply the competencies of an effective change agent