Library Practice | Level 4


Meeting client needs is the primary purpose of Library and Information Services, whether those clients borrow books or use up-to-date electronic information in a range of settings. The key to balancing the range of information and knowledge needs for diverse clients begins with those clients. Libraries will continue to seek out new ways to meet their clients’ changing needs, while at the same time dealing with significant changes in delivery mechanisms.

In this information environment, lifelong learning is crucial and practitioners must develop information literacy competencies for themselves, their colleagues and their clients. The competencies that enable practitioners to best serve their clients remain constant. Using competencies in analyzing, acquiring, synthesizing, organizing, conserving, evaluating and disseminating information, LIS practitioners add value to the information they provide for clients.

These competencies support and are enhanced by, technological and social transformation. This qualification recognizes all these elements in current and future library practice. It aims to help people entering the industry and those already working in it maintain and improve their competencies in meeting and anticipating the information needs of clients.

The qualifying learner will acquire the basic knowledge of Library and Information Studies to provide library support services. The purpose of this Qualification is to create the opportunity for a career path, provide process and service standards, improve productivity and service delivery in the provision of Library and Information Services.

The learner assessed as competent against this Qualification will be able to:
Provide routine Library and Information support services.
Administer routine Library and Information Services.
Provide routine Library and Information frontline customer services.
Apply workplace skills in the provision of Library and Information support services.


The possibility exists for vertical articulation with this Qualification. Examples of vertical articulation:
Diploma: Library and Information Science at NQF level 5 (NLRD ID: 22400)
Diploma: School Library and Information Science at NQF level 5 (NLRD ID: 9673)

Examples of horizontal articulation with this Qualification:
Certificate: Introduction: Media Studies and Journalism at NQF level 4 (NLRD ID: 16208)
National Certificate: Public Relations and Business Communication at NQF level 4 (NLRD ID: 16205)

Contact Details

Contact Person: 

Yogini Sarugaser
Course Details

NQF Level: 

Level 4



Course Delivery Method: 

E-learning E-learning

Blended Blended

In Class In Class

Distance Distance

Presented Presented Courses

In House In-House

On Demand On Demand

Course Duration: 

18 months



Course fee Includes: