Full-time and Part-Time | 1 Year | SAQA ID: 58380 | NQF Level: 5 | Credits: 125 | Course Type: Higher Certificate
“The digital revolution is far more significant than the invention of writing or even of printing.” Douglas Engelbart
Become the backbone of the corporate world with a Certificate in Computer Technical Support
Are you a problem-solver, analytical thinker and have a mind for trouble-shooting and fixing systems? Could you easily spend hours tinkering with components, finding solutions to technical issues and bringing calm to the storm? If you can imagine being the technical super hero of the office space, helping people solve their PC problems and get back on track with their working day, then this could very well, be the job for you. Enter into the field of Computer Technical Support and expect to become a very hands-on service provider. Part of your work-day description could involve helping people with their technical glitches e- mail, chat and telephonic support. Prepare to have a wide all-round knowledge of computers and a good manner with people because you will have to provide support to customers who are stressed out and want their problems solved as in ‘yesterday.’
If technology is your calling and helping others is something that is in your blood, then it is time for you to step up and embrace your calling with a Certificate in Computer Technical Support.