This course is accredited with the Services Seta and covers unit standard 252021 at NQF level 5 worth 8 credits.

2-Day course:

Course Content:

MODULE 1: Self Awareness

 What is change?

 Emotional Intelligence

 Johari’s window

 Locus of Control

 Phases of team development

MODULE 2: PLANNING FOR CHANGE

 Shape of our World

 Strategic Planning-SWOT analysis

 Problem and project selection

MODULE 3: PREPARING FOR CHANGE

 The nature of change

 Areas of organisational change

 The goals of business change

 Change plan

 Getting support for change

 Models for implementing change

MODULE 4: Implementing Change

 Change Plan

 Getting support for change

 Change Management Methods and Theories

 Models for implementing change

 The Process

MODULE 5: Human Responses to Change

 The Emotional Response to Change

 Employee Resistance

 Managing Risks

MODULE 4: Implementing Change

 Change Plan

 Getting support for change

 Change Management Methods and Theories

 Models for implementing change

 The Process

MODULE 5: Human Responses to Change

 The Emotional Response to Change

 Employee Resistance

 Managing Risks