Diversity Management

This course is accredited by the Services Seta and covers unit standard 252043 at NQF level 5 worth 6 credits.

2 Day course

Module 1: Diversity as journey

 Understanding and being open to:

 Diversity at the personal level (assumptions, stereotypes, prejudices, values and beliefs)

 Diversity at the interpersonal level (evaluation of impacts of behaviour on others)

 Diversity at the organizational level (auditing of policies, practices, procedures and organizational culture)

 The journey from awareness to understanding and appreciation

Module 2: Stereotypes and prejudices

 What is generalization?

 Stereotypes

 The nature of Prejudice

Module 3: Defining diversity and diversity management

 Mind-mapping your understanding of diversity

 Legally driven understandings of diversity – affirmative action and Employment equity

 Ethically driven understandings of diversity – moral and ethical imperatives

 Strategically driven understandings of diversity – behaviours and policies contributing to organizational goals and objectives

Module 4: Diversity issues and dilemmas

 Six diversity scenarios

 Solving diversity problems in the workplace

 Learning to apply principles in context

 Appreciation of diverse cultures

 An anthropological view

Module 5: Gender Equity

 Stereotypes of women and men in the workplace

 Understanding the difference between sex and gender

 Are there male and female jobs?

Module 6: Race and racism

 Racial stereotypes in society

 The storytelling circle method

 Surfacing our attitudes, biases and stereotypes in a context of trust

 A racial diversity case study

Module 7: Diversity in ability

 Definitions of disability

 The social model approach to difference in ability

 Disability and impairment

 A working definition of disability

 Creating an enabling work environment

Module 8: Self Reflection

 What it means to manage diversity at the personal and inter-personal levels

 The exclusionary workplace environment

 The inclusive workplace

 Evaluation of own attitudes, negative behaviours and constructive behaviours in the workplace

Module 9: The case for diversity

 Why it’s important to manage diversity

 The Employment Equity Act, Skills Development Act, Preferential Procurement Act and BBBEE Codes

 Business benefits of diversity management

 Diversity management approaches and strategies

Module 10: Diversity Programmes

 Conducting a diversity audit

 Diversity management programmes – success and failure factors

 Mainstreaming diversity

 Model to manage cultural diversity

Contact Details

Contact Person: 

Julius Matose
Contact: Imsimbi Training
Course Details

Course Duration: 

2 days


R5,390 (excl. VAT).

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