Effective Business Writing Skills

This course is accredited with the Services Seta and covers unit standards 12153 and 12155 at NQF level 4 with 10 credits

3 Day course


1. Understanding Communication

 The purpose of communication

 Choosing the appropriate communication channels

 Overcoming the barriers to communication

2. Action-reflection approach to writing

 The importance of good sentence and paragraph construction

 Preparing your ideas using tree diagrams

 Finding the appropriate tone

 Identifying common grammatical errors

3. Writing professional business documents

 Letters

 Memoranda

 Reports

 E-mails

 Proposals

4. Conducting effective meetings through professional documents

 Compiling agendas and notices

 Practice writing professional minutes

 Following-up to ensure decisions are implemented

5. Deliver professional presentations

 Prepare a written report

 Design your written presentation

 Review your presentation strengths and weaknesses

6. Using checklists for reviewing your writing

 Content

 Organization

 Style

 Grammar

Contact Details

Contact Person: 

Julius Matose
Contact: Imsimbi Training
Course Details

Unit Standard: 


NQF Level: 

Level 4



Course Delivery Method: 

E-learning E-learning

Blended Blended

In Class In Class

In House In-House

Course Duration: 

3 days


On Inquiry

Course fee Includes: 

materials (26-28 May) Inclass & online