Emotional Intelligence – 3 DAYS
This course is accredited by the Services Seta and the material covers unit standard
252031 at NQF level 5 with 4 credits.
Imsimbi Training’s emotional intelligence course is a life changing programme that can have a tremendous impact on the success and effectiveness of your work life, career and home life. Over one thousand delegates have attended Imsimbi Training’s Emotional Intelligence course and have found it very beneficial.
Emotional Intelligence is the single most important indicator in producing people who are able to work effectively in organizations at the highest levels. Longer term sustainability, requires that people go beyond I.Q. and develop their full E.Q.
This course is an invitation to go on a journey of self-awareness and develop effective and professional interpersonal skills. Furthermore the course helps you understand and manage your negative emotions and increase your resilience. In fact it is known that it is not the hardest working or most intelligent people who succeed, but people who have high levels of emotional intelligence and who are able to illicit the cooperation of their colleagues and lead and motivate teams of people.
EQ explains why some people excel while others who appear to have similar capabilities lag behind. This course will contribute to both personal excellence and greater leadership capabilities. We explore the solidity of our self-confidence and the way in which it supports our sense of competence, capability and ability to win out in changing or adverse situations.
The course helps delegates develop a range of tools and techniques for building their emotional intelligence for an effective and successful life.
“I want to thank you for the privilege I had of attending this course. It was everything I expected and more! The course was informative and the trainer made it very interesting and interactive. The course was insightful, educational and most definitely helpful and useful in the workplace. If I had any say in the matter, I would suggest that each and every person attend this course. Purely for the reason that employees need these skills to be able to make our working environment a pleasure to be in every day.”
Therese Kruger - Rand Mutual
MODULE 1: Emotional Intelligence and Self-awareness
Self-awareness and Mindfulness
Life Balance – Nurturing all four areas of our life
Emotional Intelligence Core competencies
The iceberg model – the Enneagram compulsions
Myers Briggs Personality Test
Locus of Control
Being a victim or being empowered
MODULE 2: Interpersonal Skills and Communication
Developing polished interpersonal skills with staff and colleagues
Getting along with my manager
Learn how to give honest and candid feedback appropriately
Learn to receive negative feedback constructively
Demonstrating behavior that is direct, appropriate and respectful
Dealing with aggressive people in the workplace
Learn to be less aggressive
Deal with tension and conflict more constructively
MODULE 3: Self-regulation: managing one’s negative emotions
The skills of self-regulation
The skill of shifting focus and attention
Recognising negative emotions & their negative impact
Temper negative responses
Techniques for managing and controlling one’s negative emotions
Managing anger – the Amygdala hijack
Learn how to work more effectively with difficult people
The ability to heal – the healing process
Finding the gift in difficult times
MODULE 4: Developing a positive emotional focus
Counting your blessings
Making a daily choice to be happy
The law of positive attraction
Learn how to channel energy and enthusiasm to motivate
Emotional Intelligence Test
MODULE 5: Self Confidence and Resilience
Resilience: Bouncing back quickly after a setback
Resilience and determination
MODULE 6: My Purpose and Goal Setting
Identifying my soul purpose or life purpose
Motivation, passion and energy
Setting long term goals and objectives
Three obstacles to success:
Considerations, fears & roadblocks
Developing an orientation for taking action
Drawing up an action plan for a balanced life
This programme is a fun and highly interactive course using practical tools and techniques for delegates to master. Over 20 practical techniques and tools will be practically applied by delegates in the classroom and at work and home after the course. An assignment re-inforces the new skills learnt.
“The best course I have ever attended in my career. Thank you for changing my life and steering me in the best direction for continued self-awareness and growth.”
Mariaan Mybergh, CSIR
“I attended the course you offered in Emotional Intelligence and Personal Mastery and my life has never been the same since. I notice that I have developed a lot of empathy and self-awareness. I no longer fight or argue over every little thing. Your method of offering the course and your openness is so unique.”
Mmabatho Gwangwa, South African Reserve Bank
“It is with great pleasure and enthusiasm that I am writing this letter of recommendation for Imsimbi’s course on Emotional intelligence. I hope my perspective will be helpful to you as you evaluate this exceptional course. During the course I discovered myself and my inner strength. Their creative ideas for presentations and activities were inventive, entertaining and very effective. This experience had a profound effect on my life, not only did my self-confidence improve but also the way I see the future.
Hendrik Beukman, Goldfields