Facilitation Skills

This course is accredited by the Services Seta and material covers unit standards 117871 at NQF level 5 worth 10 credits.

3 Day course


Upon completing this course, participants should be able to:

• Identify the main obstacles to effective facilitation

• Develop facilitation skills for a classroom environment

• Develop facilitation skills for adult learners

• Understand the nature of the process behind being able to effectively present information to an audience

• Understand a range of presentation tools and techniques

• Use these techniques to build a process that will ensure professional presentations are designed and delivered on a consistent basis

• Explain the benefits of having a professional approach to facilitation and presentations in the organization irrespective of the target audience

• Understand the function of communication through exploring its processes

• Match the type of communication with the appropriate method

• Understanding how to elicit input from the learners and create an interactive classroom environment, where learners engage with the facilitator and each other

• Develop awareness of how effective non-verbal messages are communicated

• Evaluate their own presentation skills by reviewing the video of their delivered presentation

• Apply a rigorous communication checklist in evaluating presentations

• Using effective visuals


Module 1: Plan and prepare for facilitation

 Effective Communication

 Importance of self-awareness: Preparation

 What is facilitation?

 Instructors and Facilitators

 Understanding Barriers to Learning

 Adult learning principles

 Different Learning styles

 Learner centred facilitation

 Facilitation at a glance

 Organizing the facilitation content

 Communication purposes

 Setting up the training room

Module 2: Facilitate learning

 Communication as exchange between two worlds

 Use Facilitation skills

 Verbal and Non -verbal communication

 The power of deep listening

 Communicating assertively

 Facilitation approach and learning activities

 Preparing facilitation

 Preparing your presentation

 Effective visuals

 Presenting your visuals

 Delivering your presentation

Module 3: Evaluate learning and facilitation

 Self- evaluation

 Video recording your presentation and evaluating it

 Giving feedback

 Behaviours of effective facilitators

Contact Details

Contact Person: 

Julius Matose
Course Details

Unit Standard: 


NQF Level: 

Level 5

Course Delivery Method: 

E-learning E-learning

Blended Blended

In Class In Class

In House In-House

Course Duration: 

3 Days


On Inquiry

Course fee Includes: 

Training materials 9-11 June, 7-9 July, 23-25 Aug, 4-6 Oct, 3-5 Nov & 13-15 Dec 2021 (online & in class dates)