Mentoring and Coaching

This course is accredited by the Services Seta and material covers unit standard
Standards 252035 at NQF level 5 worth 8 credits.

COURSE CONTENT:

MODULE 1: SELF AWARENESS

 Defining self awareness

 holistic development model

MODULE 2: THE JOURNEY

 What is the difference between mentoring and coaching

 Definitions of Mentoring

 Types of mentor / coach / trainee relationships

 Coaching: What is it?

 Coaching skills

 Situational leadership

 The individual work plan - contents

 The key performance indicators

 Summary of process of setting KPI’s

 Stewardship delegation

 The case for delegation: letting go of things others can do

 Barriers to delegation

 Delegation definitions

 When not to delegate

 When is coaching not the answer?

MODULE 3: THE CONVERSATION

 Preparing a coaching plan

 Questioning skills

 Probing

 Listening is a skill, and art and a discipline

MODULE 4: THE RELATIONSHIP

 Feedback skills

 Some criteria for useful feedback

 Receiving feedback

 Monitoring and recording the results

 The constitutional & legislative context of mentoring and coaching

 Roles and responsibilities of mentees

 Challenges posed by formal mentorship programmes

MODULE 5: ONGOING MENTORING

 Starting with yourself

 Personal attributes required of a mentor or coach

 The values and attitudes necessary for mentors and

mentees

 The roles and responsibilities of mentors

 Seven types of mentor assistance

 Getting started - How to set up, monitor and evaluate a mentorship programme

 Mentoring skills and strategy - Cross-cultural and cross-gender mentoring

 Overcoming obstacles & challenges to mentorship programmes

 Overcoming obstacles to ensure successful mentoring

 The phases of the mentoring relationship

 Mentoring success & failure factors

MODULE 6: TALENT MANAGEMENT: IDENTIFYING SKILLS

 GAPS & DEVELOPMENT NEEDS

 Employee learning and development

 Management development

 Career development

MODULE 7: RECORD THE RESULTS OF THE TRAINING NEEDS

 Training needs analysis

 Record the developmental needs of staff

 Relate the development needs to the career development paths

MODULE 8: COMPILE A PEOPLE DEVELOPMENT PLAN FOR YOUR PROTEGES

 Finding the right course for the individual or team

 Talent management and people development

Contact Details

Contact Person: 

Julius Matose
Contact: Imsimbi Training
Course Details

Course Duration: 

2 Days

Cost: 

R5,390 (excl. VAT)