Performance Management

Course Objectives:

Recognise and comprehend performance management definitions and techniques.

Integrate performance management within the overall management of an organisation.

Be enabled to guide the implementation of a performance management system and be enabled to conduct performance appraisals.

Overview:

Upon completing this course, the participants should:

• Be familiar with performance management definitions and concepts
• Understand the purpose of performance management and how this fits into the overall management of an organisation
• Have the skills to avoid key pitfalls associated with the implementation of a performance management s
• Understand the comparative advantages of different performance evaluation techniques
• be confident to:
o set performance goals
o set key performance indicators
o train staff to give developmental feedback
o conduct performance appraisals and reviews
• understand the critical success factors in introducing a performance management system

Learning Outcomes:

• Familiarisation with performance management definitions and concepts;
• Understand the purpose of performance management and how this fits into the overall management of an organisation;
• Looking at different types of performance management systems
• Purposes and Challenges to performance management
• Integrating performance management with general management competencies including:
• Performance agreements
• Drawing up Job Profile

• Main phases and steps of problem solving processes
• Understand the comparative advantages of different performance evaluation techniques
• Success and failure factors
• Setting Performance goals;
• Setting Performance indicators;
• Training staff to give developmental feedback;
• Conducting performance appraisals and reviews.
• Understand the critical success factors in introducing a performance management system
• Evaluation and review for staff and management

The course highlights how a performance management system can be implemented in five phases

1 Initiate: Commitment of the stakeholder, putting the necessary project mechanisms in place and building a common understanding of the approach.

2 Design: This includes policies, processes, forms and integration with other organisational systems that need to be linked.

3 Roll-out: By now, the system is ready to be introduced to the organisation at large. This includes training and communication.

4 Apply: The system is now being used. Regular performance reviews and appraisals take place.

5 Improve: Any problems that were experienced so far can now be resolved and changes to the system be made to enhance the system.

Accredited by the Services Seta

Imsimbi Training is an Accredited Training Provider with the Services Seta, number 2147. Imsimbi Training is a Level 2 BBBEE Contributor Company.

Contact Details

Contact Person: 

Julius Matose
Contact: Imsimbi Training
Course Details

Course Duration: 

2 days

Cost: 

R5,390 (excl. VAT)