Presentation and Communication Skills

This course is accredited by the Services Seta and material covers unit standards 8647 at NQF Level 5 worth 10 credits.


Expectations and challenges

This Course will explore:

The presenter, preparation, visual aids and delivery.

Module1: Effective Communication

 The importance of self-awareness

 Preparation for a positive first impression

 Barriers to effective communication

 The conventional process model

 Communication purposes

 Business communication

 Effective emails, memos

Module 2: Understanding your audience

 The power of deep listening

 Key communication skills

 Non -verbal communication

 Presenting Reports and research

 Communication in meetings

Module 3: Presentation skills

 Your look, posture, gesture, eye contact

 Using tonal Variety

 Speaking with energy

 Presenting your visuals

Non-verbal Communication

Non-verbal communication also impacts on a presentation:

 Tone of voice

 The look on the presenters face

 Posture

 Distance

 Eye contact

 Gestures

From the presenter’s perspective body language must not be seen as contrary to the overall message

Using the Voice

The voice carries messages that are not defined by the words used. This is called paralanguage:

 Vocal quality

 Volume

 Pitch

 Rate of speech

 Enunciation / accent

 Pauses

Using the Voice

Most people will respond to a voice that is

 Interesting

 Friendly

 Pleasant

 Natural

The Face

Facial expressions are an integral part of any presentation as it communicates:

 Emotion

 Attitude

 Feelings

 As a presenter, you need to make sure that your face does not detract from your message!

Module 4: Delivering your presentation

 Central message

 Brainstorming

 Using a mind map

 Designing your presentation using power point

 Practising and delivering your presentation

 Feedback and evaluation of your presentation

Contact Details

Contact Person: 

Julius Matose
Course Details

Unit Standard: 


NQF Level: 

Level 5



Course Delivery Method: 

E-learning E-learning

In Class In Class

Presented Presented Courses

In House In-House

Course Duration: 

2 days


On enquiry

Course fee Includes: 

materials ( 15-16 July, 16-17 Aug,13-14 Sept, 11-12 Oct, 22-23 Nov & 13-14 Dec 2021 Dates) Inclass & online