Problem Solving and Decision Making
This course is accredited by the Services Seta and material covers unit standards 242817 at NQF level 4 worth 8 credits.
Problem solving teams
Define the problem
Monitor implementation of the plan
Verify if the problem has been resolved or not
What is creativity?
How does creative thinking work?
Leader as facilitator of creativity
evaluating quantitatively whether to follow a course of action
understanding new ideas by brainstorming questions
Decision tree analysis
Calculating tree values
Calculating the value of decision nodes
The Mckinsey 7s framework
The seven elements
work breakdown structure and scheduling