Problem Solving and Decision Making

This course is accredited by the Services Seta and material covers unit standards 242817 at NQF level 4 worth 8 credits.


 Problem solving teams

 Define the problem

 Monitor implementation of the plan

 Verify if the problem has been resolved or not

 What is creativity?

 How does creative thinking work?

 Problem solving

 Leader as facilitator of creativity

 Cost/benefit analysis

 evaluating quantitatively whether to follow a course of action

 Cost/ benefits

 Pareto analysis

 Star bursting

 understanding new ideas by brainstorming questions

 Decision tree analysis

 Calculating tree values

 Calculating the value of decision nodes

 The Mckinsey 7s framework

 The seven elements

 work breakdown structure and scheduling

 Corrective action

Contact Details

Contact Person: 

Julius Matose
Course Details

Course Duration: 

2 days


R5,390 (excl. VAT)