This course is accredited by the Services Seta and material covers unit standard 15096 on NQF level 5 worth 5 credits.

COURSE OUTCOMES

• Identifying stressors in our work situation

• The chemistry of stress

• How stress can affect your attitude and behaviour

• How your thinking can undermine you

• Choosing your response

• Stress an occupational hazard

• Conducting a stress audit

• How do I manage conflict

• Causes of conflict

• What gives people power

• Situational and personal factors

• How do I manage my time

• Steven Coveys Time management Matrix

• Long term organizing

• Achieving personal goals

• Weekly planning

• Prioritise your objectives and plot them accordingly

Techniques for managing stress

• Simple self-massage

• Meditation techniques

• Visualisation techniques

• Identify core values

• Success factors

• Failure factors

• Create your own haven for sleep