This course is accredited by the Services Seta and the material covers unit standard 252037 at NQF Level 5 worth 6 credits
COURSE OUTLINE:
Module 1: Why organisations need team leaders
The shift from an old to new management model
The basic management activities
Management control
Module 4: Delegation
Feedback review
Discipline in the workplace
Module 5: Supervision means monitoring performance
Monitoring Elements
Monitoring Time
Monitoring Communication
Monitoring finances
Monitoring quality
Module 6: Motivating staff
Motivating staff
Planning and setting Unit Objectives
Your Purpose and core genius
Module 2: Understanding people
Team development
Stages of group development
Module 3: Leading in a dynamic and changing world
Leadership and management styles
Facilitating meetings
Conflict management