This course is accredited by the Services Seta and the material covers unit standard 252037 at NQF Level 5 worth 6 credits

COURSE OUTLINE:

Module 1: Why organisations need team leaders

 The shift from an old to new management model

 The basic management activities

 Management control

Module 4: Delegation

 Feedback review

 Discipline in the workplace

Module 5: Supervision means monitoring performance

 Monitoring Elements

 Monitoring Time

 Monitoring Communication

 Monitoring finances

 Monitoring quality

Module 6: Motivating staff

 Motivating staff

 Planning and setting Unit Objectives

 Your Purpose and core genius

Module 2: Understanding people

 Team development

 Stages of group development

Module 3: Leading in a dynamic and changing world

 Leadership and management styles

 Facilitating meetings

 Conflict management