FETC: Business Administration Services Qualification ID 61595 Level 4

This qualification can be completed as Home Study (Private Individuals) Skills Programme (Corporate Environment) or Learnerships. The pricing reflected is only applicable to Online/Blended learning. http://shop.intelligosolutions.com/intelligoshop6/index.php?id_category=...

This Qualification is for any individual who is or wishes to be involved in the Administration function within any industry, or non-commercial venture/organization. It is also the building block to advance the learner into the National Certificate in Business Administration Services: NQF Level 5.

Learners accessing this Qualification should be competent in:

• Communication at NQF level 3
• Mathematical Literacy at NQF level 3
• Computer Literacy at NQF Level 3

he Core Component of the Qualification offers the learner knowledge and skills in the Management of Records, Comprehension of written and verbal texts, Business Writing, Problem Solving, Ethics, Cultural Awareness, Self-Management and Self Development, Project Teamwork and Business
Policies and Procedures. The Qualification through its Elective Component enables the learner to specialize in areas of Administration such as Reception, Executive Administration, Financial Literacy, Relationship Management, Legal Knowledge, Communication, Project Administration and Support, Call Centre Administration and Human Resources.

Learners working towards this Qualification will find that the acquisition of competence in the Unit Standards, which make up the Qualification, will add value to their jobs. This Qualification is
intended to enhance the provision of service within the field of Administration within all business and non-commercial sectors. The Qualification ensures progression of learning, enabling the learner to meet standards of service excellence required within the Administration field of learning, through building day-to-day Administration skills as well as general operational.

It will provide the broad knowledge; skills and values needed in the Administration field for all business and non-commercial sectors and will facilitate access to, and mobility and progression within, education and training.

Qualifying learners could follow a career in:

• Secretarial services
• Reception services
• Switchboard operations
• Financial Administration
• Banking Administration
• Personal/executive assistant services
• Technical assistance
• Typing
• Data capturing
• Systems administration

Contact Details

Contact Person: 

Isobel Rose or Meloney Harris
Course Details

NQF Level: 

Level 4

Course Delivery Method: 

E-learning E-learning

Blended Blended

In Class In Class

Distance Distance

In House In-House

Course Duration: 

3 months per unit standard module


R650.00 + VAT per unit standard

Course fee Includes: 

Learner material, assessment tools, summative assessment preparation tool, 1st assessment, 1st moderation, SERVICES SETA verification and SERVICES SETA uploading