PURPOSE OF THE PROGRAMME
This programme is intended as part of a qualification for managers of small businesses and junior managers of business units in larger organisations. The programme is focused on enabling the candidate to manage self or a team with a high level of emotional intelligence.
On completion of this programme learners will be able to:
- Demonstrate knowledge and understanding of the principles and concepts of emotional intelligence in respect of life and work relations.
- Analyse the role of emotional intelligence in interpersonal and intrapersonal relationships in life and work situations.
- Analyse the impact of emotional intelligence on life and work interactions.
- Evaluate own level of emotional intelligence in order to determine development areas.