Effective Telesales Techniques

What this course can do for you

- Motivational profile: integrating personal values, needs and objectives to achieve productivity

- How to set objectives for your calls and plan the sales process

- The importance of knowing your product and services – inside out

- Presenting your product – creating a “box of benefits “

- Telephone skills and making contact with decision makers

- Improving your listening, questioning and explaining techniques

- Handling objections

- Closes – consolidating and confirming sales


“The training was good and the trainer great!” ~ Hannelie Botha (IRCA Global)

“The training was excellent, and the trainer was very professional and well prepared!” ~ Eduard Toerien (PSG Online)

The Rate Includes:

- Training manuals

- Framed certificates for each delegate

- USB Memory stick with electronic resources

- Attendance register/evaluation forms

- Name cards and pens

- “Contact the Coach” – post course support

Contact Details

Contact Person: 

Course Details

Course Delivery Method: 

Presented Courses

Course Duration: 

2 Days


R3200 per person ex VAT