What this course can do for you
Understanding the Reason for Progressive discipline in the workplace
Understand the purpose and implementation of a Disciplinary code
Prepare, investigate and formulate the appropriate charges for a disciplinary hearing.
Help identify and deal with disciplinary matters at the on set
Identify the difference between Misconduct and Poor Performance
Help collect and prepare evidence in a hearing
Understand the responsibilities of an initiator before, during and after a hearing
Help with preparing and questioning of witnesses
The workshop has open access to all individuals who need to prepare for and present evidence during a disciplinary hearing.
Tools and skills learnt will enable the individual to be more organised and prepared for the initiating of a hearing, and the questioning of witnesses during the hearing.
An Introduction to Disciplinary Principles
What is expected of the employee?
What is expected of the employer?
Decisions based on company Growth and Stability
Progressive Discipline vs. Punitive discipline
The principle of “consistence”
What makes an effective investigating officer?
The Wheels Start Coming off, What Now?
Identifying Disciplinary problems
Deciding on the route to follow, Discipline vs. Poor Work Performance
Knowing the difference between “can’t” and “won’t”
Pre Hearing Procedure
Suspension of the Employee During the Investigation
Formulating the Charges
Issuing the charge sheet with notice to attend
Preparing for the hearing
The law of evidence
Gathering information related to the employee
Arranging The Chairperson
The Issue of Representation
Putting it all together
During the Hearing
The chairperson’s checklist
Key elements to remember
The Onus of proof
Cross Questioning Witnesses
Presenting Mitigating & Aggravating Statements
Expecting the Ruling
Appealing the Ruling
Post Hearing Procedure
Keeping Employee records
Keeping Employee Files
Preparing for the future
The workshop is activity based, and delegates “learn by doing” through, role-plays and discussion. Learners assess their current disciplinary skills in the context of their own designation and, by applying the skills learned, plan a course of action in order to be more effective in preparation of disciplinary hearings.
The Rate Includes:
Framed certificates for each delegate
USB Memory stick with electronic resources
Attendance register/evaluation forms
Name cards and pens
“Contact the Coach” – post course support