Unit Standard: 252044
NQF Level: NQF 5
Credits: 6
Course Category: Management & Leadership
Accredited
Duration: 2 Days
Time: 8:30am-4:00pm

Official course name:
Apply the principles of knowledge management

"Knowledge management is a discipline that promotes an integrated approach to identifying, capturing, evaluating, retrieving, and sharing all of an enterprise's information assets. These assets may include databases, documents, policies, procedures, and previously uncaptured expertise and experience in individual workers." http://examples.yourdictionary.com/knowledge-management-examples.html

WHO SHOULD ATTEND

• Senior Managers and executives

• Managers with specific responsibility for ensuring organisational sustainability

• Senior organisational administrators

• Data Management specialists

HOW YOU WILL BENEFIT

• Delegates will gain insight into the concept and application of 'knowledge management' within an organisation

• They will understand the knowledge economy including information management, intellectual property, intellectual capital, information management, the learning organisation as well as knowledge creation, sharing and transfer.

• Delegates will appreciate the importance of knowledge management in relation to organisational sustainability and their role in knowledge management

WHAT WILL BE COVERED UNDERSTANDING KNOWLEDGE MANAGEMENT

• The Driving Forces of a Knowledge Economy

o Knowledge Economy Explained

o Intellectual Property

o Intellectual Capital

o Intangible assets

o Organisational Learning

o Organisational knowledge

o Individual learning

o Learning Organisations

• Components of a Knowledge Management System

o Developing a KM strategy

o KM Policies

o Policies for people

o Policies for Process

o Policies for Technology management

o Creating, Sharing and Storing of Knowledge

o Knowledge dissemination

o Theory and Principles of Knowledge Management

o DIKW chain o KM systems

• The Importance of Knowledge Management

• The Results of Structured Managing Knowledge