Management - Strategically Build Relationships- Accredited

Unit Standard: 
252027
NQF Level: 
NQF 5
Credits: 
6
Course Category: 
Management & Leadership

Accredited
Duration: 2 Days
Time: 8:30am-4:00pm

Official course name: 
Devise and apply strategies to establish and maintain workplace relationships 

 

No man is an island. And no business can succeed without fostering a myriad of healthy relationships. Innovative products, an advertising budget of mammoth proportions, and competitive pricing are all fine and dandy, but the secret to a thriving business is people–your employees, your suppliers, your contacts, and, most of all, your customers. https://propelbusinessworks.com/guest-blogs/relationships-matter/

WHO SHOULD ATTEND

This course is intended for people in managerial positions in all industries and sectors such as:

• Department Managers

• Section Heads

• Divisional heads

• Heads of departments

HOW YOU WILL BENEFIT

• Appreciate the importance of liaising and networking in business

• Learn and apply techniques to liaise and network with internal and external stakeholders

• Be able to devise and apply a strategy to establish constructive relationships with stakeholders such as:

o Colleagues

o Team members

o Managers

o Customers

• Identify and minimising personal conflict in the workplace.

WHAT WILL BE COVERED

• How to create opportunities for networking

• Establishing new contacts and creating rapport

• How to maintain effective working relationships with stakeholders and colleagues

• Methods for engaging with team members to improve group consultation and relationships

• Identifying and using opportunities for team members to discuss work-related and personal issues when appropriate

• Feedback techniques

• The importance of regular and open communication

• How to establish and maintain constructive relationships with other managers

• The effect of hierarchy on one’s ability to communicate

• Identifying and learning how to minimise and manage conflict

Contact Details

Contact Person: 

Nikki Pears
Course Details

Unit Standard: 

252027

NQF Level: 

Level 5

Credits: 

6

Course Delivery Method: 

In House In-House

On Demand On Demand

Course Duration: 

2 Days

Cost: 

R 5,000 excl VAT per delegate with a reduced rate for 3 or more from the same organisation

Course fee Includes: 

Public Courses - Refreshments including a light lunch