Unit Standard: 14667
NQF Level: NQF 4
Credits: 10
Course Category:
Management & Leadership
Accredited
Duration: 3 Days
Time: 8:30am-4pm

WHO SHOULD ATTEND
First line Management in larger organisations above supervisor level;
Senior Supervisors and section heads who need to take the next step in career development;
Management at any level in small organisations;

HOW YOU WILL BENEFIT
Delegates will learn the principles that they need to apply to be effective managers;
The broader tasks, activities and responsibilities required of Management will be contextualised and understood with practical exercises;

WHAT WILL BE COVERED
The range of Management behaviours needed in the different functional areas of an organisation
The management process:
Planning strategically
Organising efficiently
Leading ethically
Controlling effectively
Operational tasks such as:
*decision making
*communicating
*controlling
*disciplining, motivating, creating trust within the organisation
*evaluating performance; managing expectations and self-efficacy
*taking responsibility and being held accountable
*delegating