Negotiation Skills- Accredited

Unit Standard: 13948
NQF Level: NQF 4
Credits: 5
Course Category: Business Skills
Accredited
Duration: 2 Days
Time: 8:30am-4pm

It is people who negotiate; not machines, or companies. We all have prejudices, values, ideologies, preferences, pressures, objectives, and judgment, as will the other party in your negotiations. So one part of our journey will involve you understanding why your greatest challenge in negotiation is yourself and how, by nature, you naturally see the world from your perspective rather than that of others.
STEVE GATES, The Negotiation Book

WHO SHOULD ATTEND
Sales staff at all levels and in all industries
Staff, heads of department and managers dealing with
Customers
Staff
Suppliers
Service providers

HOW YOU WILL BENEFIT
You will learn:
the negotiation process and the importance of proper preparation
how to apply recognised steps in the process
different techniques and approaches to negotiation
negotiation strategies and their applicability
By applying what you learn you will develop experience to improve the outcome of negotiations in various situations

WHAT WILL BE COVERED
Why negotiation skills are so important in business and their broad application
Being prepared for a negotiation
Influencing others
Push and Pull style techniques
The negotiation process and the steps involved including what causes breakdown of a negotiation
How and when to apply the steps that you have learnt
Different strategies and how to use them
Closing a negotiation
Breaking deadlocks
Official course name:
Negotiate an agreement or deal in an authentic work situation

Contact Details

Contact Person: 

Nikki Pears
Course Details

Unit Standard: 

13948

NQF Level: 

Level 4

Credits: 

5

Course Delivery Method: 

Presented Presented Courses

In House In-House

Course Duration: 

2 Day

Cost: 

R 5,000 excl VAT per delegate with a reduced rate for 3 or more from the same organisation

Course fee Includes: 

Public Courses - Refreshments including a light lunch

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