Conflict handling and negotiation skills

The course includes, amongst other things:

*Diplomatic language for handling conflict and good negotiations.
*Interacting effectively with others.
*The language of persuasion.
*Softening techniques.
*Presentation skills.
*The importance of tone.

Contact Details

Contact Person: 

Monique Dias
Contact: Language Lab
Course Details

Course Delivery Method: 

On Demand

Course Duration: 

1 Day (5 Hours)


On request