Monitor & Control a Reception Area Skill

The Monitor & Control a Reception Area Skill course covers all key aspects of proper conduct and practices in the reception area, and equips front-line telephonists with the practical skills to operate productively and efficiently in this environment.

This programme is also designed to encourage new and experienced front-line staff to interact, and to discuss the challenges of their position, solve problems and enhance their motivation and commitment to this critically important role

Contact Details

Contact Person: 

Zanele Ngwenya or Robyn E Sinclair
Course Details

NQF Level: 

Level 3

Course Delivery Method: 

E-learning E-learning

Blended Blended

In Class In Class

Presented Presented Courses

In House In-House

On Demand On Demand

Course Duration: 

1 Day

Cost: 

Quote on request