Business Administration

After attending the programme, learners will be able to:
- Appreciate their strengths and areas for development essential to their success to enhance their contribution to the organisation
- Plan and prioritise their workload using systems and procedures
- Develop effective interpersonal skills
- Increase your confidence when communicating face-to-face
- Interact assertively with others
- Prepare and write accurate and clear text
- Enhance their credibility with their manager/s
- Understand the ground rules of modern business etiquette
- Deal effectively with the open plan office
- Accept the challenges of increased responsibilities as they arise
- Improved telephone techniques and learned how to deal with difficult callers
- Develop skills to manage their time effectively and set up relevant systems and procedures
- Develop problem-solving techniques
- Improve their listening, questioning and observing skills
- Find better ways of working with others
- Deal with criticism, confrontation, low self-esteem and negativity effectively

Cost and Time effective E and M-Learning option available: / download the Mobile App on Google Play.

Contact Details

Contact Person: 

Nadia de Bruin
Contact: NDJ Consultants
Course Details

Unit Standard: 


NQF Level: 

Level 2

Course Delivery Method: 

E-learning E-learning

In Class In Class

Presented Presented Courses

In House In-House

On Demand On Demand

Course Duration: 

Four consecutive days


R5 800,00 (Excl VAT)

Course fee Includes: 

Guides, venue hire, lunch and refreshments